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<p>Randy Novak, president and third-generation owner of Novak Heating and Air, in Hiawatha, Iowa, talks about his unique path to ownership which started with sweeping floors and attending apprentice training school. He marvels at the change technology is having on the business and how today’s customers prefer email instead of face-to-face interaction. He shares a tip about where he finds his best employees and explains his ever-present concern about his employees’ safety. </p>
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<p>Watch as Mark Watson, treasurer of Climate Engineers, in Hiawatha, Iowa, explains why he loves coming to SMACNA conventions and catching up with his friends. This former SMACNA President says that golf and the social networking that occur after the meeting are equally as important as the meeting. He acknowledges that his company would not have been as successful without their involvement in SMACNA.</p>
<p><img style="float: right; margin-left: 12px;" title="WP-Equipment Warranty Options 300x388 v2" alt="WP-Equipment Warranty Options 300x388 v2" data-displaymode="Original" src="https://www.smacna.org/images/default-source/2019/wp-equipment-warranty-options-300x388-v2.jpg?sfvrsn=7f01cba5_0" />SMACNA’s <em>Equipment Warranty Options for Residential Contractors</em> guide covers the four major types of equipment warranties (contractor, manufacturer, third-party, and customer) and provides advice that is critical to ensuring the contractor’s ability to cover repair costs during the lifetime of the warranty.</p>
<p>The new members-only white paper, written by well-known industry consultant Ruth King in cooperation with the SMACNA Residential Council Steering Committee, describes what to consider when offering a contractor-provided warranty as well as those from manufacturers, third-parties, and customers. It emphasizes the impact of warranties on the sales process and proper contract documentation required. It explains the benefit of locking the customer in for a 10-year maintenance program at no additional cost incurred by the customer. It also advises critical issues to consider when selling extended warranties covering labor rates, a decline in demand service work, and extended warranty requirements.</p>
<p>Download the document from the SMACNA <a href="https://www.smacna.org/residential">Residential web page</a>. For further information, contact Mike McCullion, director of market sectors and safety at <a href="mailto:email@example.com">firstname.lastname@example.org</a>.</p>
<p><img src="https://www.smacna.org/images/default-source/2019/pinp_dec2018_finallr-171x211.jpg?sfvrsn=9306cba5_0" data-displaymode="Original" alt="PINP_Dec2018_finalLR 171x211" title="PINP_Dec2018_finalLR 171x211" style="float: left; margin-right: 12px;" />The latest issue of the Partners in Progress magazine encompasses how we can turn <a href="https://issuu.com/PartnersInProgress/docs/pinp_dec2018_final/s/46034">“hope” into a “strategy”</a> if we make a concentrated effort to address our problems and increase our positive opportunities. Sitting around and talking about how our current situation could be, but isn’t, just doesn’t cut it.
<p>The first article examines how <a href="https://issuu.com/PartnersInProgress/docs/pinp_dec2018_final/s/46050">embracing technological change</a> is vital to opening doors for the signatory sheet metal industry. When both SMACNA and SMART take the opportunity to change mindsets, adapt their training methods, and invest in new equipment, their customers realize the value they offer over competitors. </p>
<p>Another article reveals how labor and management in Houston, Texas, and Washington, D.C., have found away to <a href="https://issuu.com/PartnersInProgress/docs/pinp_dec2018_final/s/46058">recover markets</a> by implementing regionally-specific strategies. Local 54 Business Manager Eddie Gonzalez has seen that “…we aren’t always going to agree on everything, but our members know that we have to do something together to regain the sector.” </p>
<p>Read about how in Oregon, the strategy is to <a href="https://issuu.com/PartnersInProgress/docs/pinp_dec2018_final/s/46065">help girls</a> from age 8 to 14 realize the exciting world of making and building. It’s a program that is growing and paving the way to a stronger sheet metal workforce. </p>
<p>Finally, don’t miss out on an article about how to get the best result on projects by using <a href="https://issuu.com/PartnersInProgress/docs/pinp_dec2018_final/s/46070">scheduling tools</a>. <a href="https://issuu.com/partnersinprogress/docs/pinp_dec2018_final">Read the entire issue</a>.</p>
<iframe src="https://player.vimeo.com/video/309358531" width="740" height="460" frameborder="0"></iframe>Hear what former SMACNA President Joseph Lansdell (2016-2017) has to say about his firm, Poynter Sheet Metal in Greenwood, Indiana, and the challenges of scaling up and scaling down his business, so the volume matches its resources. Recruiting is a top priority, so he created a mentor-protégé program, and is becoming accustomed to the new generation’s mobility. He marvels at how technology has sped things up and warns of roadblocks if you don’t “cut through the clutter.”
SMACNA-Kansas City Chapter was founded in 1930 to address issues of member firms that impact the industry locally, nationally, and internationally. It serves members' needs to improve their competitive advantage and business environment through SMACNA construction and fabrication standards, industry education, labor relations, industry marketing, business studies, and exceptional safety training. In the political arena, SMACNA has a full-time office on Capitol Hill, which works with congressional committees.
1100 Main Street, Suite 2323 Kansas City, MO 64105